Shipping policy

Shipping Policy

UK Shipping

We currently ship to addresses within the United Kingdom only.

Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding bank holidays).

Delivery Time

Once dispatched, orders are typically delivered within 2–4 business days via our trusted delivery partners.

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment.

Order Tracking

Where available, you will receive a tracking number by email once your order has been dispatched.

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to factors beyond our control, including adverse weather or courier disruptions.

Incorrect Address

Please ensure your delivery address is accurate before placing your order. We cannot accept responsibility for orders delivered to an incorrect address provided at checkout.

Damaged or Missing Orders

If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of delivery (or the expected delivery date), and we'll work to resolve the issue promptly.